Embedded Files
1. Recognize Your Communication Style
1. Recognize Your Communication Style
Check the one that fits most often:
[ ] Passive – I hold back my feelings or needs
[ ] Aggressive – I express myself in a forceful or disrespectful way
[ ] Passive-Aggressive – I avoid direct communication but show frustration indirectly
[ ] Assertive – I express myself clearly, calmly, and respectfully
2. Practice Reframing Responses
2. Practice Reframing Responses
Rewrite these common situations using assertive language.
Situation
Situation
A coworker interrupts you repeatedly
A friend cancels plans last-minute
You’re asked to work extra hours
Unhelpful Response
Unhelpful Response
“Fine, whatever.”
“You always do this!”
“I guess I have to.”
Assertive Response Example
Assertive Response Example
“I’d like to finish my thought before we move on.”
“I’m disappointed — I was looking forward to it. Can we reschedule soon?”
“I can’t stay late today, but I can help first thing tomorrow.”
3. Your Turn
3. Your Turn
Think of a recent situation where it was hard to speak up.
Describe what happened: _____________________________________________________
How did you respond? _________________________________________________________
What would an assertive version sound like? _______________________________
4. Assertive Communication Tips
4. Assertive Communication Tips
- Use “I” statements (“I feel…” instead of “You always…”)
- Keep your tone calm and even.
- Maintain eye contact and relaxed posture.
- Say what you want — not just what you don’t want.
- Practice with small, low-stakes conversations first.
5. Reflection
5. Reflection
How did practicing assertive language feel? What made it easier or harder?
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